R12 Renders "Blue" Screen for Users in Right-to-Left Language Enabled Environments

After bouncing Apache and OC4J processes in Release 12 environments the users experience that colors in OA Framework pages are not appear as expected from the SWAN Look and Feel, but have a dark blue background and font(size) used may be smaller or larger.

This problem is experienced in environment having Right-to-Left languages installed like Arabic or Hebrew.

Although E-Business Suite functionality still works as expected the pages are harder to read and causing problems for the users.

Examples:

Wrong:

Good:

The problem is caused by incorrect invalidation of cached information in the UIX layer used to generate the Look-and-Feel of the OA Framework page when switching from LTR to RTL language. Due to this the HTML generated references the wrong style-sheet object and uses this definition (color, font, font size)  instead of the correct style-sheet object.

Solution:

The fix in the UIX layer is delivered in <Patch:10335521> R12.FWK.B THE APPLICATIONS BACKGROUND TURNS COMPLETELY BLUE INTERMITTENTLY.

ORACLE ID:

R12 Renders "Blue"Screen for Users in Right-to-Left Language Enabled Environments [ID 1403454.1]